Who We Are
Dedicated to Independence, Respect, and Connection
At Optima Care Support Services, we pride ourselves on delivering individualised, respectful support that upholds the values of the NDIS Code of Conduct.
With a strong background in healthcare, aged care, and community support, our team is dedicated to helping people with disabilities live fulfilling lives built on independence, respect, and genuine connection. We’re here to walk beside you — not just as support workers, but as people who genuinely care about your journey and goals.
Our Mission
Our mission is to improve the lives of people with disabilities in Australia by providing person-centred support and services that promote independence, inclusion, and a high quality of life.
Our Vision
Our vision is a future where disability is not a barrier to living a fulfilling life. We envision an inclusive society where the elderly and people living with a disability are empowered to pursue their dreams, achieve their goals, and actively participate in all aspects of community life.
Through the NDIS, we strive to enable choice, control, and opportunity for all Australians, fostering a more equitable and inclusive Australia.
Our Core Values
- Kindness: We lead with compassion in everything we do.
- Loyalty: We are committed and dependable, always showing up for the people we support.
- Respect: We honour the dignity, choices, and individuality of every person.
- Cultural Sensitivity: We respect and celebrate all cultures, languages, and backgrounds.
- Empowerment: We support participants to build skills, confidence, and independence.
- Connection: We create genuine relationships based on trust, understanding, and support.
- Integrity: We act with transparency, honesty, and accountability at all times.
- Inclusivity: We ensure every person feels safe, seen, and valued.
- Excellence: We strive for the highest quality in service, communication, and care.
- Heart-led Service: We believe real support comes from genuine care and human connection.
